Dry Cleaning

Q1: Are you an environmentally friendly dry cleaner?

    • Yes, we follow guidelines set out by the government of Canada.
    • We use K4 Dry Cleaning, which is an environmentally biodegradable cleaning solution and energy-saving technology that offers exceptional cleaning and production results. The basic component of the system is a halogen-free solvent that when used properly eliminates environmental risk to air, soil, and water. In addition, The K4 system is hypo-allergenic and has been tested by dermatologists.

Q2: Why is it called “DRY” cleaning, do the items get wet?

    • The articles do get wet with the solvent as it acts like water, then it dries in the machine.

Q3: What is the difference between dry cleaning and laundering?

    • Dry cleaning involves the use of dry-cleaning solvents in a special machine that washes and dries clothes in one cycle. Laundering involves the use of water to “wash” clothes in a washing machine. Both dry cleaning and laundering (wet cleaning) processes include a pre-spotting process and then the cleaning in either the dry-cleaning machine or the washing machine.

Q4: Do you have a price list?

    • We don’t have a print-out list, but we can look up a price for you.

Q5: Do you provide coupons, discounts, or promotions?

    • If you go to our website (www.foothillscleaners.ca) you can find and print off some coupons. We also take all competitors coupons and offer monthly promotions.

Q6: How long does it take to have alterations done?

    • It typically takes one week. If it is a more intricate repair or alteration, the tailor/seamstress will need to see the item and give you a quote and completion date.

Q7: When can I expect to have my cleaning ready?

    • We will have your cleaning done in 2 business days. If an item is stained, we would prefer to have 3-4 days to ensure that we can pay special attention to removing the stain.
    • Larger items (for example: wedding gowns, drapes, leather, and suedes) need anywhere from 1 week to 1 month.

Q8: Do you offer quick same day service?

    • Yes, we do. If we receive your items early in the day and the items are not badly stained, we will be able to have your order ready the same day.

Q9: Do you clean leathers and suedes?

    • Yes, we do. There are risks to cleaning these items and will require a 50% deposit and a waiver form.

Q10: Do you offer wedding gown cleaning and preservation? What is the process?

    • Yes, we do. We belong to the Association of Wedding Gown Specialists.
    • We use the safest and most effective method for the cleaning and preservation of your wedding gown.
    • All gowns are carefully inspected prior to cleaning for any damage, stains, special cleaning instructions and loose or missing beads.

Q11: Do you offer a regular home pick-up and delivery schedule?

    • We pick-up and deliver on Tuesdays.

Q12: How do I sign up for pick-up and delivery service?

    • Call any one of our locations and we can make arrangements. All we need is a credit card on file to process your orders.

Carpet Cleaning

Q1: How long will it take my carpet to dry after cleaning?

    • After the cleaning process is complete, the carpet typically takes about 6 to 12 hours to dry. However, it can take longer in rooms with poor circulation, cold air, or high levels of humidity.

Q2: Can you clean my area rug in my home?

    • We prefer to clean your area rug in our facility so that we don’t harm your wood or laminate floors with the amount of water that we will need to use for the cleaning. We offer a pick-up and delivery service.

Blind Cleaning

Q1: Are you able to take my blinds down and reinstall them for me?

    • Yes, we have two cleaning options for you. We can either clean your blinds in your home or in our facility. We also offer a delivery service.

Q2: What kind of repairs are you able to do?

    • We can fix broken strings and replace the strings on several kinds of blinds. Call us and we can discuss the needs of your particular blinds.

Schedule Section

Pricing Section